Delivery Info

Standard Delivery Costs:

Fast Free Delivery on all UK mainland orders.

Premium Delivery:

Order before 3.45pm Monday – Friday; this excludes Bank Holidays. Expedited 1 day delivery costs £5.99 – some items may cost more dependent on their exceptional size or weight.

We can only guarantee Saturday delivery if your pay extra for a suitable service for your requirements.

Premium Delivery Options:

  • Guaranteed Saturday Delivery
  • Order Friday before 3.45pm for Guaranteed Saturday Delivery

Premium Delivery Costs:

Accurate costs of our Premium Delivery Options will be visible at checkout after entering your delivery address.

Postcode Exclusions:

There are restricted postcode areas within the UK that we are not able to include in our Standard Delivery & Premium Services. The following areas are affected:

  • Channel Islands Courier Delivery (includes Alderney and Sark): all GY and JE
  • BFPO
  • BT

For shipping to the above areas, please select the specified shipping cost at the checkout.

What Happens If I Am Not In?

If you are not in when we attempt your delivery, our chosen courier will leave you a card so that you can quickly arrange a redelivery at a convenient time; alternatively, our couriers may leave a parcel with a neighbour and leave a card to advise you on this. It is our best interest to get your item to you as quickly as possible at a time that conveniently suits you. Please be aware that after several failed delivery attempts, the parcel may be returned to us and charges may apply.

When Will I Receive My Order?

All our deliveries are subject to stock availability and credit card authorisation, but also that you are available to accept the delivery. Please see below for a breakdown of when you can expect to receive delivery. Please Note: This will change on Bank Holidays.

  • Orders successfully place before 4:00pm Monday to Friday are delivered within 1-3 days using our standard service
  • Orders placed after 4:00pm Thursday and by 3.45pm Friday will be delivered Monday/Tuesday unless Saturday or any other Premium Service has been selected
  • Weekend orders (Saturday/Sunday) are delivered on Tuesday/Wednesday.

Please Note: The above applies to UK deliveries only. Expedited deliveries to Highlands or Islands or anywhere crossing water may sometimes take more than one day.

Further Information:

For any unanswered questions regarding delivery, or for any specific shipping estimations please contact our Customer Services team either by: